What Key Questions Should You Ask When Selecting an MDR Provider?

The number of MDR security providers, and range of styles, continues to increase, causing challenges for buyers who are unprepared for the evaluation, proof of concept (POC) and selection process activities.

It is critical to ask questions that reflect key requirements when engaging a managed detection and response service provider. Security and risk management leaders should use this research when evaluating and procuring MDR services.

Key things to consider:

  • Questions to ask yourself to prepare for buying MDR services
  • Questions to ask MDR security providers
  • Steps for evaluation and procuring MDR services


Download the free Gartner guide now - whether you're looking for an MDR service for the first time, or looking to upgrade to a better provider -  these criteria will ensure you are able to effectively make selection choices based on genuine business needs.

Gartner, “Quick Answer: What Key Questions Should I Ask When Selecting an MDR Provider?“, by John Collins, Andrew Davies, Craig Lawson, 10 November 2021.

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Within a couple of weeks of onboarding they notified us of a serious activity, which we most likely would not have discovered on our own
Ray Espinoza

Ray Espinoza

Director of Security at Cobalt